時間：2019-12-01 來源：互聯網 瀏覽量：
德魯克研究會(Drucker Institute)評選出2019年度美國公司管理成效(America’s Best-Run Companies)250強榜單，榜單上既有一些該國曆史最悠久的巨頭企業，也包括眾多最具靈活性的科技公司。今年，亞馬遜公司取代蘋果公司，登上美國公司管理成效250強的榜首。亞馬遜的排名得益於其對創新的不懈關注。微軟升至第二位，排在之後的依次是蘋果公司、穀歌母公司Alphabet Inc. 和網絡設備巨頭思科係統。
該年度排名使用已故管理大師德魯克(Peter Drucker)的原則來篩選那些管理最有效的公司。對企業管理水平的評價，包括了顧客滿意度(CUSTOMER SATISFACTION)、員工參與和發展(EMPLOYEE ENGAGEMENT AND DEVELOPMENT)、創新(INNOVATION)、社會責任(SOCIAL RESPONSIBILITY)和財務實力(FINANCIAL STRENGTH)等五項主要指標，最後按照效益(EFFECTIVENESS)得分排出名次。
在總分前100名企業中，亞馬遜公司在“創新”方麵的得分遠超其他公司，達到了212.3分；微軟、蘋果和IBM得分也超過或接近100分。亞馬遜在“財務實力”上的得分也是最高的，達到91.5分；萬事達卡、臉書、Alphabet和微軟得分都超過了90分。在“顧客滿意度”方麵得分最高的是愛德華生命科學，為72.9分；寶潔、思科、梅特勒-托利多得分也超過了72分。在“員工參與和發展”方麵得分最高的是Intuitive Surgical，為78.7分；賽福時、Alphabet得分也超過了75分。在“社會責任”方麵英特爾得分最高，為78.1分；微軟、通用磨坊、德州儀器的得分都超過了73分。
以下是名列總得分前100名的企業和五個單項指標得分情況：
排名 公司 顧客滿意度/員工參與和發展/創新/社會責任/財務實力 總分
1、亞馬遜(Amazon.com Inc) 60.6/59.8/212.3/47.1/91.5 120.2
2、微軟(Microsoft Corp) 59.4/73.0/102.4/76.4/90.3 97.6
3、蘋果(Apple Inc) 68.1/65.2/100.1/67.7/85.9 92.1
4、Alphabet Inc(穀歌母公司) 62.2/75.8/76.7/60.5/90.5 85.5
5、思科(Cisco Systems Inc) 72.6/64.3/69.9/73.2/87.0 85.2
6、臉書(Facebook Inc) 41.6/73.8/83.5/55.0/90.7 80.8
6、國際商業機器(International Business Machines Corp) 70.7/51.2/99.8/68.1/62.1 80.8
8、強生(Johnson & Johnson) 61.0/65.8/83.9/64.4/72.1 79.9
9、英特爾(Intel Corp) 67.1/59.4/68.9/78.1/73.7 79.5
10、3M Co 65.8/64.0/86.5/72.5/58.1 79.4
11、惠普(HP Inc) 68.0/61.8/72.9/78.5/64.4/78.9
12、百事公司(PepsiCo Inc) 66.0/55.3/81.7/69.8/67.2/77.3
13、萬事達卡(Mastercard Inc) 55.7/63.3/64.7/60.5/91.0 76.6
14、沃爾瑪(Walmart Inc) 63.8/43.7/94.7/59.5/73.9 76.4
15、寶潔(Procter & Gamble Co) 72.7/66.0/72.6/61.2/65.2 75.6
16、耐克(Nike Inc) 63.1/63.9/73.9/63.8/67.8 75.0
17、埃森哲(Accenture PLC) 68.3/59.1/57.1/73.0/71.6 73.5
17、Adobe Inc 60.0/73.6/59.6/64.8/69.6 73.5
19、英偉達(NVIDIA Corp) 60.4/72.8/55.8/63.9/73.9 73.2
20、Intuit Inc 57.0/71.1/55.1/65.1/76.7 73.0
21、維薩(Visa Inc) 68.1/56.4/58.7/63.8/77.7 72.1
22、聯合包裹服務(United Parcel Service Inc) 56.6/47.2/82.1/68.4/63.0 71.2
23、埃克森美孚(Exxon Mobil Corp) 49.6/54.4/98.2/56.8/56.5 71.1
24、好事達(Allstate Corp) 58.6/48.1/94.6/65.2/50.6 70.9
25、愛德華生命科學(Edwards Lifesciences Corp) 72.9/62.0/60.5/66.9/60.0 70.7
26、摩根大通(JPMorgan Chase & Co) 64.4/59.6/60.0/66.7/67.4 70.3
27、美國銀行(Bank of America Corp) 49.4/55.7/75.6/66.0/63.3 69.3
28、威睿(VMware Inc) 69.9/71.6/47.8/58.9/69.0 69.1
29、星巴克(Starbucks Corp) 46.7/58.7/75.9/63.0/64.0 69.0
29、德州儀器(Texas Instruments Inc) 48.6/66.9/46.6/73.1/74.2 69.0
31、波音(Boeing Co) 59.3/55.0/74.6/55.1/67.5 68.7
32、默克(Merck & Co Inc) 60.4/61.2/59.6/66.7/63.8 68.6
33、奧馳亞集團(Altria Group Inc) 53.2/56.5/67.7/59.8/71.5 68.4
34、洛克希德馬丁(Lockheed Martin Corp) 61.3/53.1/61.6/64.1/70.4 68.3
35、家得寶(Home Depot Inc) 53.7/52.8/55.1/60.0/86.1 68.2
36、萬豪國際(Marriott International Inc) 60.8/55.4/74.9/60.6/57.6 67.9
37、通用汽車(General Motors Co) 63.9/54.2/74.2/64.2/53.3 67.8
38、賽福時(Salesforce.Com Inc) 66.8/77.2/54.7/62.6/50.3 67.5
39、輝瑞(Pfizer Inc) 59.5/59.6/65.4/60.0/62.9 67.3
40、美國運通(American Express Co) 54.9/62.1/70.3/58.5/59.3 67.0
40、高樂氏(Clorox Co) 67.1/65.8/55.4/66.3/54.6 67.0
42、好時(Hershey Co) 70.9/60.2/55.5/66.9/55.6 66.7
43、安進(Amgen Inc) 61.7/58.0/53.6/66.3/66.0 66.6
43、甲骨文(Oracle Corp) 69.7/48.2/61.7/64.6/63.2 66.6
45、Illumina Inc 67.9/64.7/54.0/59.0/62.0 66.3
46、美國電話電報公司(AT&T Inc) 47.6/51.4/64.6/68.4/67.1 66.1
47、eBay Inc 64.6/57.8/56.9/69.0/56.3 66.0
48、戴爾科技(Dell Technologies Inc) 61.0/62.1/68.4/60.2/51.8 65.8
49、希爾頓(Hilton Worldwide Holdings Inc) 67.1/61.7/59.2/60.5/56.5 65.6
50、標普全球(S&P Global Inc) 65.0/54.8/47.0/63.7/72.8 65.5
51、高露潔棕欖(Colgate-Palmolive Co) 55.7/64.9/59.8/67.2/52.9 65.4
51、Intuitive Surgical Inc 52.1/78.7/56.9/45.1/68.1 65.4
53、可口可樂公司(Coca-Cola Co) 60.1/54.2/64.2/65.4/56.9 65.3
54、艾伯維(Abbvie Inc) 52.2/63.2/52.7/63.2/67.6 65.2
54、百時美施貴寶(Bristol-Myers Squibb Co) 49.1/62.4/58.2/65.4/62.5 65.2
54、美敦力(Medtronic PLC) 54.5/57.4/67.1/68.3/51.8 65.2
57、雅培(Abbott Laboratories) 53.8/53.4/70.6/65.8/54.0 65.0
57、第一資本金融(Capital One Financial Corp) 57.5/64.6/69.5/58.3/50.3 65.0
57、禮來(Eli Lilly and Co) 62.9/60.5/54.0/64.6/59.4 65.0
57、雅詩蘭黛公司(Estee Lauder Companies Inc) 69.5/55.2/54.1/62.3/62.0 65.0
61、卡特彼勒(Caterpillar Inc) 62.3/52.2/66.1/56.5/63.4 64.9
62、Automatic Data Processing Inc 62.1/55.5/51.8/64.0/66.4 64.7
63、梅特勒-托利多(Mettler-Toledo International Inc) 72.4/57.1/47.5/64.0/61.9 64.6
63、惠好(Weyerhaeuser Co) 58.4/57.1/67.2/68.6/47.0 64.6
65、霍尼韋爾(Honeywell International Inc) 61.6/49.5/70.4/57.4/59.5 64.3
65、威瑞森電信(Verizon Communications Inc) 44.8/54.6/58.0/64.7/70.9 64.3
67、雪佛龍(Chevron Corp) 39.1/59.9/74.8/58.4/59.1 64.2
67、華特迪士尼(Walt Disney Co) 49.8/59.0/56.9/61.0/68.1 64.2
69、美光科技(Micron Technology Inc) 57.5/48.2/51.1/54.2/85.1 64.1
69、菲莫國際(Philip Morris International Inc) 28.9/53.5/69.6/51.8/83.5 64.1
71、福特汽車(Ford Motor Co) 63.5/54.6/74.1/59.7/46.2 64.0
71、聯合技術(United Technologies Corp) 68.1/52.7/64.6/60.4/53.7 64.0
73、通用磨坊(General Mills Inc) 60.3/58.8/57.9/73.2/46.4 63.8
74、百富門(Brown-Forman Corp) 54.0/68.9/57.3/61.6/53.3 63.7
74、Square Inc 70.3/64.5/51.1/43.0/71.7 63.7
76、聯邦快遞(FedEx Corp) 61.1/54.5/73.2/62.6/44.5 63.6
77、露露檸檬(Lululemon Athletica Inc) 61.8/65.4/49.2/52.9/67.7 63.5
78、百思買(Best Buy Co Inc) 61.4/59.4/48.3/66.2/59.2 63.0
79、迪爾(Deere & Co) 54.1/61.4/63.5/57.2/55.6 62.8
79、Workday Inc 71.3/72.0/52.0/61.4/41.6 62.8
81、西南航空(Southwest Airlines Co) 54.5/70.6/55.8/57.5/53.6 62.5
82、好市多(Costco Wholesale Corp) 61.0/66.7/54.5/52.2/59.0 62.4
83、諾斯洛普格拉曼(Northrop Grumman Corp) 47.9/57.2/61.0/66.2/55.6 62.3
84、新基(Celgene Corp) 47.8/61.0/51.8/65.0/62.2 62.2
85、花旗集團(Citigroup Inc) 53.8/53.1/58.1/66.4/57.5 62.1
86、渤健(Biogen Inc) 43.0/61.7/50.3/65.3/65.3 62.0
87、波士頓科學(Boston Scientific Corp) 57.5/64.5/61.3/57.6/49.6 61.9
88、Arista Networks Inc 55.2/64.8/46.4/42.5/80.9 61.8
88、康明斯(Cummins Inc) 41.8/60.2/55.8/67.8/58.8 61.8
88、達美航空(Delta Air Lines Inc) 50.6/68.8/53.4/59.7/55.7 61.8
88、NetApp Inc 59.1/61.2/47.6/52.4/70.4 61.8
92、摩托羅拉係統(Motorola Solutions Inc) 57.6/53.6/50.5/67.3/59.7 61.6
93、紅帽(Red Hat Inc) 59.8/65.9/51.8/45.5/67.4 61.5
94、歐特克(Autodesk Inc) 49.9/66.6/54.3/62.8/52.5 61.3
95、孩之寶(Hasbro Inc) 64.0/55.9/57.1/64.5/48.2 61.2
95、金佰利(Kimberly-Clark Corp) 64.3/59.0/51.8/66.0/48.7 61.2
97、T-Mobile US Inc 54.1/66.1/50.5/55.7/60.7 61.1
98、羅克韋爾自動化(Rockwell Automation Inc) 44.5/61.8/52.0/61.5/63.3 61.0
98、聯合健康集團(UnitedHealth Group Inc) 40.7/50.1/56.3/61.4/72.7 61.0
100、伊頓(Eaton Corporation PLC) 52.3/56.2/52.5/68.2/55.7 60.9
100、通用電氣(General Electric Co) 59.3/54.1/79.5/62.0/32.2 60.9
排名 公司 顧客滿意度/員工參與和發展/創新/社會責任/財務實力 總分
